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Privacy Policy

This privacy policy sets out how The Royal Society of British Artists [RBA] use and protect any information that you give the RBA when you use this website or by ’phone, letter or email.

The RBA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This Policy explains:

a) What information we may collect
b) How we collect information
c) What we do with the information we gather
d) Security measures
e) How we use cookies
f) Links to other websites
g) Controlling your personal information

a) What information we may collect:
We may collect the following information:

  • Your name
  • Your contact information including email address, telephone number and postal address
  • Credit/debit card details and whether you are a taxpayer so that we can claim Gift Aid
  • Your bank details for online payments

b) How we collect information:

We may collect personal information about you when you engage with us for a number of reasons including when you:

  • Make an enquiry (e.g. about artists, membership, sponsorship or general enquires)
  • Engage with our social media
  • Make a donation
  • Sign up to receive emails
  • Book a class or workshop
  • Submit an application for a scholarship or inclusion in an exhibition

Or otherwise provide us with personal information that may be used to enhance your experience or enable us to provide a service to you.
We may also receive information about you from third parties. This can include information such as your name, postal address, email address, phone number

c) What we do with the information we gather

We require this information to provide you with a good service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new exhibitions, invitations, newsletters or other information which we think you may find interesting, using the email address or postal address which you have provided
  • We keep records for as long as required to operate the service in accordance with legal requirements and tax and accounting rules.

d) Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you use your credit or debit card to make a payment or donation via our website, we will ensure that this is done securely. We will take all reasonable precautions to keep the details of your order and payment secure by using a third party payment provider who uses encryption technology, making our pages secure.

We will take all steps reasonably necessary to ensure that all your data is kept secure and in accordance with this privacy policy.

e) How we use cookies:

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do  not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

f) Links to other websites

Our website contains links to other websites which may be of interest to you. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

g) Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding about you is incorrect or incomplete, please write to us at the address below or email us at as soon as possible. We will promptly correct
any information found to be incorrect.

If you wish your information to be removed from our database, please advise us and we shall do so. Where your information is no longer required, we will ensure it is disposed of in a secure manner

The RBA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from the 25th May 2018.

The Royal Society of British Artists
Federation of British Artists
17 Carlton House Terrace
London SW1Y 5BD